The clinic is located in Eastgate’s 5900 Building, Suite 1400, 5705 Marlin Road, Chattanooga, TN 37411. The clinic is next door to the Public Library at Eastgate. It is best to call 855-8220 for an appointment.

How did you get the money to open the Clinic?
Local churches, foundations, businesses, and individuals have funded the start up. On-going support is expected from these main sources. While every donation is needed and appreciated the following groups have stepped up with major financial support – AmSouth Bank, Benwood Foundation, Blue Cross/Blue Shield of Tennessee, Chattanooga Christian Community Foundation, Christ United Methodist Church, Community Foundation of Greater Chattanooga, Covenant Presbyterian Church, First Tennessee Bank, Osborne Foundation, Probasco, Kinsey & Hays, and Ridgedale Baptist Church.

How can I help?
The services of VIM Chattanooga are not possible without community support. Many have already given to make VIM - Chattanooga a reality. We need your help to keep VIM operating and providing vital services to our friends and neighbors. You can help by volunteering your time an effort (medical and non medical) and by contributing financially. You can speak with Sonia Wrate or Marilyn Fore who direct the volunteer effort at 855-8220. You can send donations to Volunteers in Medicine, Chattanooga, Inc., P. O. Box 81057, Chattanooga, TN 37414. More details are given in the questions below.

What services do you provide? Who provides the services?
VIM provides outpatient preventive and acute care, management of some chronic and long-term medical conditions, health maintenance, specialty referral, health education, and some prescription assistance. Services are provided primarily by licensed medical professionals who donate their time without charge to VIM patients.

What services are not provided?
We do not provide routine HIV and STD screening, drug testing, obstetrics, paternity testing, travel medicine, fertility testing, substance abuse treatment, emergency or major trauma services.

Who is eligible for services?
Patients are required to be a resident of Hamilton County for a minimum of 90 days, not covered under TennCare, Medicare, Liability Insurance (i.e. injuries from auto accidents), Workers Compensation Insurance or any other medical insurance provider. Patients must be able to show that their income is less than 200% of the Federal Poverty Level. Guidelines may change from time to time based on resources and needs.

Do you provide services to out-of-town visitors?
No.

Are services available for individuals outside of Hamilton County?
Not at this time.

What does it cost to come to the Clinic?
There is no charge for visits to the Clinic. We do not accept insurance. However, we accept voluntary donations towards the cost of prescription medications or supplies. Patients may have to pay for lab tests or for medications not in our dispensary. If you need special attention that cannot be provided at VIM, we will help you find the medical care you need. We cannot, of course, guarantee that it will be provided free of charge.

Can I see the same doctor or nurse each time I come to the Clinic?
Not necessarily. Since the doctors, nurse practitioners, nurses and other health professionals who work at VIM volunteer their time, you may not be able to see the same practitioner each visit.

Are services available for non-English speaking patients?
When making an appointment, please let us know if you need services in another language. We will try to find an interpreter to assist during the visit.

Are you wheelchair accessible?
Yes. Accessible parking is also available.

What are the volunteer positions?
We need volunteers for the following non-medical jobs: Greeter, Eligibility Screener, Receptionist, Computer Skills, Translator, Maintenance and Repair, Grant Writing, Community Events, Fundraising, Special Projects, Pastoral or Chaplaincy. We need volunteers for the following medical professionals: Physician, Nurse Practitioner, Physical Therapist, Nurse, Pharmacist, Pharmacy Technician, Nutritionist/Dietitian, Laboratory Technician, and X-Ray Technician. For all positions and questions please contact Sonia Wrate, Director of Volunteers or Marilyn Fore, Assistant Director of Volunteers at 855-8220.

Do I need medical experience?
Some positions require specific medical skills, many others do not. What type of experience and/or license is required? Training is provided for all positions. Medical professionals must have current license. There is a special provision for retired medical personnel working in a free clinic. Sonia Wrate, Director of Volunteers or Marilyn Fore, Assistant Director of Volunteers at 855-8220.

Are there transportation services available to the clinic?
We are at Eastgate with a bus stop nearby, served by CARTA Bus #4.

What type of donations can I make to VIM?
VIM is a community sponsored endeavor and needs contributions in all areas of operation, including: